Our community is a diverse group of stakeholders that have developed and agreed to the Carequality Interoperability Framework, which is a collection of legal, governance, and technical documents that are used to operationalize trusted exchange of health information nationwide. With such a large and growing community, it is inevitable that controversies or disagreement may arise out of the interpretation or implementation of the framework. The framework agreed to by the Implementers and their Connections includes a dispute resolution process to address such issues.
Carequality takes any dispute very seriously and is committed to maintaining the integrity of the dispute resolution process as well as trusted exchange within the framework. Carequality cannot comment on the existence of any dispute nor comment on the activities of implementers. Carequality does, however, provide information on active implementers and connections in the Carequality framework. This information can be found here. In the event Carequality receives definitive evidence of a Threat Condition that warrants suspension of an implementer or a connection, Carequality will take appropriate action which would include removing the implementer or applicable connection from the directory and available search functionality.
Affected Carequality Connections should work closely with their Implementers to the extent they have any issues or concerns.
**Update**
Check out our new infographic for a high-level overview of the dispute process.
Review the complete dispute resolution process for a more detailed explanation.